Thursday, January 20, 2011

It's All About the Message

Let's say you've just spent the last 18 months developing an awesome new cleantech technology. You have packaged this technology into a new product and are ready to start earning revenues. How do you communicate the value and benefits of your new product to the market?

The key to meeting your business goals is to formulate a compelling, high-impact marketing message that will hook and engage your target market. Your company’s messaging platform needs to demonstrate that your product or service uniquely addresses the specific "pain points" of your target market.

Let's assume you've done your homework and built the right message for your product. For instance: "Inexpensive, biodegradable bottles that you can throw away without harming the environment." The next step is to take this message and create a set of marketing materials that convey this message as its dominant theme.

Perhaps easier said than done, this is the essence of what a marketing copywriter does. (BTW – an experienced marketing writer can also formulate the message itself and create an internal positioning statement to share within the company.) All of your marketing materials – from the product tagline to website content, PRs, brochures, white papers and everything in between – should be built around this message.

The key message can be highlighted in different ways to take advantage of the respective medium. Here are a few examples:

  • Website - feature a graphic banner illustrating the disposable nature of your batteries
  • Press Release - the headline of your PR would highlight the message (e.g., "Acme's Biodegradable Bottles Make it Easy and Inexpensive to Protect the Environment")
  • Trade shows – Signs, rollups and posters presenting the message in bullet forma
  • Brochure – Emphasize the message in the title and subtitles of the product brochure

Be sure to drill your message home wherever you can. It's OK to be repetitive across different media. Most potential customers are going to skim – not read – and you want to be sure to catch their eye. Remember – repetition is good when it comes to marketing – think about TV commercials. Getting the message right and communicating it in the most effective and consistent way across multiple media is the key to consistent marketing that drives results.

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